Customer Testimonials
First off I would like to say this is one of the best dealerships I have ever been to in a long time. I didn’t realize how much care and dedication they put into their customers. They actually listen to what you truly want. In my personal opinion and experience I as the customer know what I want and told them what my limitations were and where my issues or problems are. I want to specifically mention a Elite Product Specialist named Sarah Lee Wentworth who walked my fiancé and I through the whole process. She made it comfortable, ...
I started shopping for a used car about 3 weeks prior to my purchase, but ended up buying a brand new car instead. Nick G., my sales rep, was very patient, accommodating, and knowledgeable about the cars on the lot. He thoroughly answered all/any of my questions. What I most appreciated is the 'no pressure' car buying experience. I would highly recommend Nick G. and Harr Toyota for anyone purchasing a vehicle!
Sarah the product specialist was great and Derek was excellent. Grace the trainee was good too. I love their customer service . The best car buying experience.
I have never gave 5 ⭐ on a review before. Jamal has knowlage, patience and understanding as Product Specialist. Derek, Sales Manager, is an entusiastic person, an example for his team. I'll recomend them to all that need a car an great servicio. I got a great car, Hyundai Veloster 2016! 🥰
” Enxhi Qaripi worked with my schedule, was professional, was willing to negotiate, got me a great rate, and now i have my first car and i'm in love with it. If you want a great buying experience and a nice car. I highly recommend the place. Already spread the word to my friends if they ever wanted to improve their ride.
The best car buying experience i have ever had. No hard selling very professional everyone was very polite. Everything went very smoothly and quickly no problems, i was treated very fairly.
Danny was great. Very accommodating and kept me informed throughout. Professional and courteous and not pushy. I was tied for time and he worked with me to get everything done on time.
We were impressed with Roy Hatstat professionalism.Quick to respond and he takes good care of you while you are shopping for cars.Listen to request and give suggestions.highly recommend Harr Toyota.
It was great dealing with Rich Thomas. He made the entire process so easy. This is the third vehicle we have purchased from him and we highly recommend him when purchasing a vehicle.
I was initially interested in visiting Harr Toyota after an internet search revealed that they had a nice selection of the vehicle model I was searching for. A telephone price quote and quick appointment had me there right away. I particularly appreciated working with the sales representative, Tyler Brown. He has a winning personality and was honest when he needed to research information that we requested. We purchased the vehicle on our first visit.
Have leased Toyota at nearby dealership in Westborough for last 10 years. Would never go back I used to dread when lease was up. Justin Laplante and Yaherira Cabelo were amazing from my first phone call. Found the color and interior and best monthly payment I could imagine all while just being so so nice. Thank you !!
Derek Houde sales manger was excellent. Made my buying experience in a positive note. Thank you Derek. Love my Sienna. Note Derek was the prime reason I purchased my vehicle.
My lease was expiring and I was interested in seeing the 2021 Rav 4. Tyler was easy to talk to, helped me in selecting my new Rav, explained every detail of the purchase agreement and I left feeling very confident with my decision. Thank you Tyler!
Yahaira helped me out so much She was Awesome. Trista also helped me out as well. I love their customer service. And I will be coming here more often in the future
Harr Toyota made the buying process incredibly easy from start to finish. Coming from out of state, the open line of communication between the sales team and myself was doubly important in saving me any superfluous trips or wasting time. The sales atmosphere was low-pressure and I drove away in a great CPO Tacoma with the sense that this team genuinely cares about getting you in a vehicle that's right for you and your money.
Wilson asked what I wanted in my next vehicle and showed me what was available. I’m Very happy with the terms of my low mileage Toyota-certified used 2019 Rav 4 purchase and trade-in of my 2015 Jeep Wrangler. I had done my homework upfront so I was ready to purchase the car after a test drive, features review, and pricing proposal. The Rav 4 had all of the safety features and low mileage I was looking for in a “certified” all-wheel drive SUV. Great way to spend a winter Sunday afternoon. Registration and inspection sticker all taken care of at Harr as well ...
Nick Goddard and Will Briggs worked with me on my deal and I am more than happy with the results. They didn't play games and waste my time, but were very professional and respectful during the entire process that was all done in a few hours. Fair trade-in allowance and highly recommended.
The guys were really nice they helped me out tremendously I was very pleased they got me a loan even though my credit wasn’t great 😌
We went to Harr yesterday just to look at what options we had nearing the end of my lease on my 2017 Toyota Sienna we purchased at a different dealership. Last month, I tried to go back to the previous dealership which gave me the run-around and treated me poorly. Harr and Angie were a complete Godsend compared to the previous dealership. Not only did they listen to what we wanted, they didn't use any cheap sales tactics on us. I appreciated their honesty, sincerity and most of all, how hard they worked to get us into the new van ...
Went into the dealership for trade in and got a great deal on a new vehicle. Michael was great and service was easy and was detailed perfectly.
Our salesman Michael was very knowledgeable and courteous on top of being very patient with Us choosing which model and trim level fit our needs!
It was a very smooth and easy transaction to deal with the salesman NANA and the sales manager WILL as well. Very honest people I highly recommend this dealership.
I've dealt with only two people, Roy and Justin, both are exceptional , I would highly recommend them. Very professional and through and great to deal with.
My good man Ezra was amazing and he helped me from the beginning to the end. He had me set up with Will Briggs and also opened up lines of communication after business hours to help with the decision. He was such a helpful consultant and helped me get into a much better situation for me and my family. Thank you Ezra and Will.
I had my 2010 Pearl White Rav Limited painted due to the recent defective paint recall. Harr has their act together! They welcomed me and gave me an almost new Rav to use while they painted mine for a little over a week. Customer Service was impressive, not something I’m used to these days! From the guy who greeted me to the girl at the desk waiting on me to the Manager were very professional. The Service Dept did an excellent job painting my car. When I picked up my car they were very attentive and made sure everything was ...
My Sales person Aldi was friendly fast and professional 5 out of 5 stars for sure. Definitely going back for my next car! Easy, fast, and great prices
My service advisor, Martin Dodd was exceptional, keeping me informed as the repairs progressed. The repairs were done well and it was good to see that the dealership was busy!
Aldi and Justin were very accommodating and very easy to work with. There was absolutely no pressure and they made sure we were happy with numbers and final decisions.
We had a great buying experience at Harr Toyota. Danny the sales rep and Derek the manager were very pleasant. They explained the buying process clearly and answered our many many questions. Thanks again Sofi, Danny and Derek for making this such an easy experience.
My wife and I went to Harris for a used Tacoma. Jamal was our sales rep. He was very pleasant and easy to deal with, not pushy at all. Would recommend him and the dealership to anyone looking to purchase a car. It was an easy stress free purchase.
We had excellent service from Martin who saved the day after a confusing schedule snafu. It was a full scheduled Saturday and he got our needs met in spite of their busy day. It was our 1st visit to Harr since just moving into the area recently. and it won’t be our last!
I used the complimentary pick up and delivery option for my 5000 mile service and it was extremely convenient. They even sent me an email with a video of my Highlander Hybrid on the lift being inspected.
The process was really easy and seamless. Ryan And Danielle are really committed to their jobs. I showed up to test drive, and then later to fill out my application. My car was ready the next day. Great service overall.
Awesome experience! Shout out to Enxhi. He was an amazing sales person - no pressure, knowledgeable, and took the time to explain all of the features on each vehicle.
Went in for recalls on Our Tacoma. All of the staff were polite and helpful. They gave us a new Tacoma for a rental as well. And Thank you for the free car wash.
I was amazed at the prompt attention..i had tow truck drop off at midnight they called me at 8 am diagnosed and fixed And I picked up at 11am Awesome!!
The lady I talked to was super nice and approachable. She was completely honest and told me what the best options for me were. Would recommend!
I had a very good experience with this company I would recommend them to family friends and people u hate lol keep up the good work
I am always superbly treated whenever I bring my car in for service. I love the free car wash as well. It makes car maintenance a breeze.
Extremely easy purchase with this dealer. Staff was friendly and responsive. Offered a great haggle free price that was comparable to negotiating with other dealerships for the same vehicle. Bought with them for ease and straight forward nature by management.
Had a great experience buying my Tacoma. Everyone was very friendly and helpful. Made the buying experience a pleasure. Roy and Derek did a great job. I would recommend this dealership.
I had OEM fog lights installed on my 2017 Toyota Rav4 LE. I was quoted a price and it was delivered well below stated price. The wait time was quoted for 2 hours and was completed by 1 1/2 hours. Car was returned clean. I was very happy with the service.
I came in looking for a vehicle a few months ago with a lot of conditions because of the distance of my job and not having too much money to spend, needing a good car for winter, the list goes on and on. Yahaira and Danielle worked with me to purchase the best car for me ! I purchased the vehicle in Jan 2020 and today and everyday I am glad I did!
I brought my car in for service yesterday. I was greeted promptly and courteously. The quality of work was excellent and I enjoyed seeing the video of my car. I followed the recommendations that were given to me.
I had a great experience with my service visit. I wouldn't consider myself to be a regular at the service department, but when I arrived, Duy recognized me and called me by name immediately. He was great to deal with, very thorough with details and was a part of a very transparent process. I was also impressed with how the service tech that worked on my car sent a video, showing the details that were important for me to know and provided a detailed explanation. I've never seen this done before with any other dealership I've visited, ...
I took my 2019 Camry SE in for a repair covered under my tire and wheel package. Martin Dodd made the entire process very easy. I would recommend this service team and Martin with great accolades for their efficiency and customer service skills. Thanks again.
I have now leased two RAV4s from Harr Toyota, and I can't recommend Harr highly enough. During these difficult times, with the coronavirus pandemic affecting all of our lives, the service department picked up my RAV4 and delivered it back to me with incredible efficiency and professional customer service.
Toyota was excellent . Service advisor Martin was courteous and explained all repairs that needed to be done. They show you a video of your car and show you the repairs that are needed. They did a great job. The Service Area is clean and has been sanitized.
There customer service responds fast. I was unable to bring my car in due to my work schedule. Harr went above and beyond and made it to where they came to my job and picked my car up preformed the services on my car and dropped it back off to me in the matter of a few hours! I bought my 2017 Toyota from there credit express section and have been beyond satisfied.
Bought a new 2020 Highlander Hybrid XLE two months before being released from Justin LaPlante and Enxhi Qatipi. They both were great in keeping me informed about the progress and the final delivery.
Bought a new 2020 Highlander Hybrid XLE two months before being released from Justin LaPlante and Enxhi Qatipi. They both were great in keeping me informed about the progress and the final delivery.
Daniel Lopez was amazing I walked in and asked him to explain my lease options to me because it ended in June. He was very patient and kind and helped me get into a newer car. Very fast to get you in your car I saw him on Sunday and I got my car on Monday.
Thanks for your great customer service led by some dedicated and kind managers. We’ve dealt with Shay, Marti and Scott from repairs, sales and body shop. Great service all round and if any problems pop up- they take full responsibility and always make me a happy customer!!
June was awesome and got me into a vehicle when i didnt think i could. He was so helpful even without a trade in. He made it happen
Thank you Sarah and Nate. Highly recommend them both . they took care of us and got us approved in less than 4 hours! Thank you guys
I love being there, no stress at all, Adan, Danielle and Roy were wonderful, excellent job, getting my SUV 2019 was the best experience, definitely I recommend this place to my friend and family
We like the Harr philosophy on pricing. And we like that it is locally owned. But the best part was that our salesperson, Enxhi, was very good. He has great customer service skills. He called when he said he would, and was very knowledgeable about the vehicle. We are happy with our new car and with the dealership in general.
Harr is awesome. There is no comparison to prime Nana is wonderful to work with along with a awesome general manager. They will do there best to make it happen. So nice to work with a wonderful team even though I beat Nana in arm wrestling lol
I came in with end of lease vehicle. Was unable to decide whether to buy it or lease another. Danielle was extremely thorough and fair. Explained everything in detail. Danny Lopez took me for a test drive and I was convinced to lease another RAV4 2020. Extremely happy!!
Thanks for the service on putting a car starter on my wife vehicle. I like the greeting with a smile at the door. The gentleman that helped me, at the service station, implied nothing is free during our conversation. However, a little rough, but was ok at the end. I will encourage a review on costumer relation. Overall service a 7.5.
This was the best car buying experience ever. Perfect pricing no pressure. Nana, the sales rep was very helpful and took care of every detail.
Couldn’t be happier with our dealer. Our needs and requests were met promptly. Enxhi was very professional and attentive towards what we were looking for. Very happy with our choice
Dan Dugay is an excellent representative for Harr Toyota. Honest, hard-working embodying excellent customer service skills. Dan and Derek make shopping at Harr a pleasurable experience.
I have bought many new cars, but I have found my new home! Having owned my own business for many years, and have been in sales most of my life. I'm not the easiest customer to please, and I want what I want. The Salesperson, Sarah Fallon went above and beyond to meet and exceed my expectations. When it is time for my next vehicle, I will return.
I bought my new RAV4 hybrid the other day. I normally hate buying a vehicle, I feel like the sales people are trying to mislead and misrepresent. But at Harr the process was a pleasure. Nana and Will were very willing to answer any questions and made everything so easy. I was able to relax and know I was being taken care of, not taken advantage of. I won't bother going to another Toyota dealer again! Thanks again Nana and Will!
I purchased a brand new corolla and the experience was wonderful, my sales person Aldi Gjoniwas very knowledgeable and friendly. I would suggest everybody to go and see him when they purchase a car
I purchase my used 2016 Buick Encore 2 years ago and have had very good luck with this car, and the few times that it did require service, every one here was very polite, treated me with respect and did a wonderful job fixing it right the first time.
Great experience, no hassle, all the frills. Made me feel welcome and comfortable. Wilson took care of me like a professional, and got me into my car as soon as possible and totally satisfied.
With the lease expiring on our Rav4, we went to the leading dealer to determine our options of obligations. The sales manager threw some undefined numbers at us and refused to give us anything in writing. We left with no useful information. We stopped at Hard Toyota for a Rav4 booklet and spoke to Tyler Brown. He was so helpful we went back to discuss our options. We left with the figures in writing. We decided to purchase the leader vehicle and returned the next day to do so. Tyler, and his team leader, Nate, we're very courteous and ...
I was recommending to receive services there great experience and service, my friend recommend for me to go there and didn't regret. I'm happy will continue to go there.
Everyone was extremely helpful throughout the entire process. Walked away very satisfied with my purchase. I will definitely be going back to them for future purchases
Excellent service this dealership is fast and honest. I like the way that video the car underneath showing you everything that it has. Keep up the good work.
I had a coding issue that caused my car to go into theft mode and not start. Scheduling an appointment for the next day was easy and I was impressed by how clean the service area is. Everything was explained to me beautifully and the issue was resolved before I was done with my work day. I was pleased with how the whole experience unfolded.
I Walked in not planning to buy a Toyota Tacoma but the service was incredible. Sarah greeted me right away and Danielle was amazing! No pressure and genuinely happy to help find the right vehicle and not just make a sale.
I have leased a few vehicles from this dealership in the last few years and my experience has been great. Martin Druffner has done a great job in getting me the vehicle that I requested and I gotta say he's a rock star.
I had bought 15 cars in my life for family members before I got to Harr Toyota for a new RAV4 Hybrid. Nana was the most friendly, open, caring and helpful dealer I had ever met! He talked me out of fancy packages that after his detailed explanations I admitted I did not need. Thus he saved me a lot of money! Also, he spent 2 hours with me in the car explaining its features and making sure I will be comfortable with them. Way to go, Nana! You are a very knowledgeable, professional and very nice man. Thank you so much!
This is our third vehicle from Harr on Gold Star. Solid information but no pressure. Sales person Nana Angynang made me feel welcomed and valued on what was clearly a very busy day.
Easy online scheduling, good, fast service, knowledgeable staff, comfortable waiting area. They should open a second car was however, the line was really, really long.
I live in Maine. When my son was driving back to college from Maine to Rochester, NY, he encountered a flat tire on the Toyota Camry that he was driving. He was just outside of Worcester, MA. It was a Saturday night; a snow storm was coming. Due to the timing no one was able to help that night and my son returned to Maine and then on Monday, during the snowstorm, we worked via phone with Harr Toyota to get the car to the dealership. They managed to get into the car, that was locked, and were able to ...
I have only purchased a few brand new vehicles in my lifetime, I will say my experience at Harr was far and away the most satisfying. The sales crew and all the employees were polite, courteous, and respectful. Keep up the great work. Thanks.
I meet Martin j Druffner the general sales manager, less than one hour he made me make my decision to buy a RAV4 2020 , nice and easy Also Angee the sales man was very helpful man A great thank for this group
Nice service, friendly, and informative! They also offered lunch from chikfila while inwas there and they have coffee while you wait. Thank you. I appreciate it.
Nana went above and beyond to help get us into a new car after an accident. Everyone made us feel welcome and at ease with the process. We were never felt pushed or rushed into a decision. We were able to sign a lease on Sunday night and pick the car up the very next day.
Everyone is so friendly and service is great. I got my dream car and I'm loving it 😊 . I recommend this place to the world .
I just went for a recall service. I received an excellent service. They drop me off at home and a couple hours later when the job was done they picked me up. 5 Stars service.
I was really on the edge about going back to this place. I’m so glad I believe in giving a 2nd chance! I walked in there full of doubt and that changed instantly. I was able to get exactly what I wanted thanks to Nana Agyemang! He’s the best! Personality plus! Great customer service! I will always go back and I will also send anyone I know looking for a vehicle!
Nana Agyemang is the ONLY reason I gave HARR Toyota ANY consideration. Best Sales Associate I've ever met! Fantastic service. Willing to explain, demonstrate, car features in full detail at your own pace. Very personable and easy to talk to. I felt very comfortable asking as much questions I could think of. Comfortable being able to ask to take test drives with different cars. I've been to many dealerships who've got rude pushy salespeople who make you feel dumb or like you're wasting their time. With Nana I wasn't scared to take my time to ...
Pleasant purchase experience. Actively listened to my wants and concerns. Made the buying process easy and straightforward. Would definitely recommend this dealership over others in the region.
I felt warmly greeted and felt valued during my brief visit. Picked up and dropped off at work with friendly driver as well. Overall wonderful experience.
James spoke with me regarding recommendations, which I declined to have done. I was not charged for the multi-point Inspection or fluids.Thank you!
Stopped in to look at trucks walked away with an awesome truck. Toyota Tacoma 2018. The salesman Wilson Lopez was a very good salesman. Very knowledgeable, no surprises. I would recommend them to any of my friends. Well done Hart Toyota well Done Wilson.
Great customer service! Would get my oil changed every week if I could! Is wrong to feel jealous of my truck? Will definitely be back!
We have never seen such extraordinary customer service, also never thought it would be so easy to buy a car with Harr Toyota. Sales person answered all our questions and explained everything in detail. In addition, they offer deals which other dealers didn't offered to us in any other Toyota dealership.
I’m really thankful for service today. They did a good job i’m looking foroward for Harr Toyota. Thank you so much. Nagham Nashour
Jim, Thank you!! Unbelievable customer service, constant update as to what’s taken place and clarity to areas that are not understood. Thanks again for the service.
J. Rivera is always very helpful, fast and fair. I always get my services done at Harr and he is always professional and well informed.
Everyone I cabyme in contact with at Harr Toyota was courteous and professional. Nice place to get your Toyota serviced and I have owned Toyotas for over 15 years.
Sarah was wonderful the process was very easy and we are very happy with our new car. Will who did the financing was very good as well and great to work with.
Everyone at Harr service was great. They finish my service quicker then the tine they told me. I have not had a bad experience there ever.
I made my appointment for service online for the same day late appointment. My car was taken right in when I arrived. Work done quickly and correctly.
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