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Shawn Needham
a week ago
My partner and I recently purchased a Toyota from Harr and our experience was wonderful. Lulu, Michael, and Christian all played valuable roles in the process and fully prepared us for our first EV. As our sales rep, Lulu was exceptional—we appreciated her enthusiasm, knowledge, and transparency. Even after driving off the lot, she made herself available to answer any follow up questions we had. With the support of her team, she goes she extra mile for her customers!
Cianna Aubin
a week ago
lulu and mike were so helpful and i had such a great experience both trading in and buying a jeep wrangler! i would highly recommend
Mageed Farhan
2 days ago
I recently purchased my third car from Harr Toyota, and this experience was by far the best — all thanks to Lulu Ahmed! From the moment I walked in (just 30 minutes before closing), Lulu greeted me with a warm, welcoming attitude and treated me as if there was all the time in the world. She was incredibly patient, allowing me to test drive multiple cars until I found the one I truly loved and that fit my budget. Lulu went above and beyond to ensure everything went smoothly. Once I made my decision, she had the paperwork ready and the entire process — from approval to final signing — was wrapped up within 45 minutes. I was thrilled to leave with a car I love, at a monthly payment we had agreed upon, and without any stress. Although I’m a returning customer to Harr, I’ve noticed a real improvement in their service overall, and Lulu was a big part of that. I highly recommend her to anyone looking to buy a car — whether you're a first-time buyer or a returning customer like me. She’s professional, kind, knowledgeable, and truly has your best interest at heart. I’ll be sending friends and family her way without a doubt! Thank you, Lulu, for making this such a great experience!
S De Foer
2 days ago
I literally called Harr to confirm a Camry was still on there lot from another dealership, due to the poor service I was receiving. Lulu was quick and efficient at checking for the car and placing it on hold until I could get back to Worcester for a test drive. She did a fantastic job meeting expectations. She listened and addressed the things I was looking for in a used Camry. She was working with at least 3 other customers but I never felt neglected for any one of them. It was by far the best experience I have had buying a car, period. I would recommend Harr and more specifically Lulu to anyone who is looking to be treated fairly and be heard during the car buying process. Well done.
Sabina Adubea
2 days ago
We loved the services of Lulu Ahmed , her ability to explain stuff to our understanding which made us happy to make our car purchase. She is really good
Justin Robbins
3 days ago
I can’t recommend this place enough. I can in looking for a specific truck they had listed. From the first conversation up to driving away in my “new to me” truck, it was one of the most enjoyable car-buying experiences I’ve had in years. Huge thanks to Sofia Garcia and Derek Houde for going above and beyond to make sure I was completely happy. I wouldn’t hesitate to recommend Derek and Sofia to anyone looking for a vehicle. Thanks again!
Daniel Cordoba
3 days ago
I worked with Lulu to exchange a car and purchase a used Prius from Harr on Gold Star Blvd. She and the team were terrific throughout the process and above all enjoyed the consistent communication and clarity! Thank you Lulu and Harr Toyota!
hazeheart “Hazeheart”
5 days ago
Lulu, thank you for making car buying a painless experience. You were very kind, honest and helpful. I am very grateful for being so welcoming and understanding. You provided an impeccable service. Thank you so much for your help. Stay blessed.
Timothy Connors
5 days ago
Lulu was amazing and very nice. Not pushy and very quick and professional. Great experience.
William Ramos
6 days ago
This is my second car at Harr Toyota. This go around was by far the most happiest I felt in a long time. Christian is one hell of human being. He was courteous, attentive to my needs and he was very professional. You must come see for yourself. Also a big thank you to all who lend a hand in Harr Toyota dealership.
Yen Hoang
6 days ago
The customer experience was phenomenal Lulu made the process seamless and I’m grateful the support I had through it all.
Chioma Nwonu
2 weeks ago
Tyler was so helpful to I and my husband on deciding on a car. He helped us figure what are the most important features we want in a new car. He then helped us choose a car that was within our budget that met our needs. We did not feel rushed and he was patient in answering all our questions. Thank you Tyler for your help.
Daniel Adigwe
2 weeks ago
Tyler did a great job, his conduct was satisfactory, I recommend Tyler, he explains and breaks it down to suit your budget.
Cecelia Fitzgerald
2 weeks ago
I'm so happy with my purchase and overall experience at this dealership! Roman and Derek were both extremely helpful and went out of their way to provide the best customer service and professionalism.They made the whole process super smooth, which I really appreciated. I’ll definitely be returning when it’s time for my next car!
ebethwhitney
2 weeks ago
Just bought a used Tacoma from Lulu at Harr. We had a terrific experience with her and everyone else at Harr. Well organized operation. Recommend!
Lee Thomas
2 weeks ago
Just wanted to take a minute to give Deborah, in service a shout out! Took great care of my "baby", even though it's not a new car and made the tech's work a bit harder! Thanks again!
Jake Tavares
2 weeks ago
I had a great experience buying a new car at Harr. Lulu was fantastic and provided amazing customer service, which made the whole process easy and hassle free.
Nana Ato Asabir
2 weeks ago
A very pleasant experience with the staff here. Right from the very first call from Bre and the first interaction with Lulu and then Will. These are truly professionals who have excellent customer relations. Lulu you're superb!!
Edna Smoot
2 weeks ago
Sophia and Derek are just awesome. This is the 2nd car that I’ve bought from them. They are both awesome,I wouldn’t think of going anywhere else. I highly recommend them both.
Justin R
Edited 3 days ago
I can’t recommend this dealership enough. Huge thank you to Derek Houde and Sofia Garcia for going above and beyond to get me into a gorgeous Ram. Friendly, knowledgeable and great to work with. Best experience I’ve had buying a vehicle in years. Thank you!!